TabTime Medelert
TabTime Medelert FAQ
How many alarms/doses per day can be programmed?. Up to 6 daily alarms can be set, both audio and visual (flashing LED light on the lid), at the required times. How long does the alarm sound?. The alarm will sound continuously for up to 30 minutes or
Device Is Not Rotating
If the tray doesn’t rotate as it should:. This may be caused by dust or static buildup inside the carousel. Remove the batteries for 3–4 hours. While waiting, remove the pill carousel and gently clean the interior of the device, the top edge of the t
Alarm Doesn’t Stop Ringing
If the alarm keeps ringing even after dispensing pills:. Try the following:. Remove the batteries for 1–2 hours. Use new batteries if possible. If that does not work, when the alarm sounds, hold the Medelert upright in one hand and give it a sharp sl
ERR Message Displayed
If you see an "ERR" message on the screen:. The device may be jammed. Check for any pills blocking the tray or movement. Then, reset the device by removing the batteries and leaving them out for 3–4 hours.
Device Is Not Updating the Time
If the time stays frozen or doesn’t advance:. Reset the device by removing the batteries for 3–4 hours. Replace the batteries if the issue continues. If necessary, leave the batteries out overnight for a deeper reset. Clean the device: Remove the tra
Need more information?
If you’re looking for additional details or step-by-step instructions, we recommend consulting the product’s user guide. It contains helpful information to guide you through setup, usage, and troubleshooting. You can access the user guide here:. Down