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Device Is Not RotatingUpdated 2 months ago

If the tray doesn’t rotate as it should:

  • This may be caused by dust or static buildup inside the carousel.

  • Remove the batteries for 3–4 hours.

  • While waiting, remove the pill carousel and gently clean the interior of the device, the top edge of the tray, and the underside of the lid using a clean, dry cloth.

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