Familink
What If I Don’t Have Wi-Fi?
If Wi-Fi is not available, the Familink frame can connect via mobile data. Every frame includes 3 months of free mobile data to get started. After the free period, you’ll be able to choose between two subscription plans:. 1-month subscription: CA$11.
Can we be several people to share photos on a frame?
Sure ! Familink was made for the whole family. When you buy the frame, you can invite your siblings, cousins, or friends to share pictures. You just have to fill their email address:. Go to the web interface and log in to your Familink account. Once
Is there a Maximum Amount of Pictures We can Send?
If your frame is Wi-Fi connected, you can send an unlimited amount of photos. If your frame is connected using mobile data you can receive 10 photos per 22 hour time frame. For optimum use share photos sporadically it can cause overloading if you sen
What is the Storage Capacity of the Frame?
The Familink frame has a storage capacity of 10,000 photos. You can always delete photos to free up space, an alert tone will notify you if you reach capacity
What Happens if your Frame is Connected using mobile data and the Limit of 10 Received Photos in the 22 Hour Time Frame is Reached?
You or another user will receive a notification that the limit has been reached. In practice the limit still allows each user to send at least one photo, so if 20 users, the theoretical limit is 29: the first user sends 10 photos then each of the 19
How Do I Connect the Frame to Wi-Fi?
To connect your frame to Wi-Fi, tap the screen 8 times in a row. When prompted, select "Yes" to open the Wi-Fi settings. From there, choose your network and enter your password.
How Can I Transfer Photos from an Old Familink Frame to a New One?
If you've purchased a new Familink frame and would like to transfer the photos from your old frame to the new one, the process is possible—but it requires a few simple steps. To begin, your new Familink frame must be connected to Wi-Fi. This is essen
How can I Change the Admin Status of a User
To modify the status of a user (for example, assigning or removing admin rights), you must contact Familink directly. In your message, you should include:. The email address of the user. The desired status (e.g., admin or regular user). Requests can
How To update the email address associated with a Familink account
To modify the status of a user (for example, assigning or removing admin rights), you must contact Familink directly. In your message, you should include:. Requests can be sent to [email protected].
How do I Cancel my Familink Subscription ?
You can cancel your subscription through the web interface. Here are the steps to perform the operation:. 1. Go to the web interface. 2. Click on the desired frame. 3. Click on the "Network" button in the top menu. 4. You are now on the network page,
What should I do if my Familink frame stops working and it's still under warranty?
Familink frames come with a 2-year warranty. If your frame stops working during this period, Please contact Familink directly at [email protected] for assistance.