How Can I Transfer Photos from an Old Familink Frame to a New One?Updated 2 months ago

If you've purchased a new Familink frame and would like to transfer the photos from your old frame to the new one, the process is possible—but it requires a few simple steps.

To begin, your new Familink frame must be connected to Wi-Fi. This is essential for the transfer process to work.

Steps to Transfer Photos

1. Connect the new frame to Wi-Fi.
    Make sure the new frame is powered on and successfully connected to a wireless network.
2. Send an email to Familink.
    Write to [email protected], and include:
   • The pairing code or email address linked to both the old and new frames.
   • A clear note indicating which frame should receive the photo transfer.
3. Wait for confirmation.
   You’ll receive a reply from Familink confirming that your request has been processed and the photos have been transferred.